Digital Transformation of Airports – key topics and insights from published research reports

RESEARCH. In 2017, Frost & Sullivan kicked off its “Digital Transformation in Aviation” research initiative, running a series of global airline and airport surveys, aiming to understand the current state and future digital vision of operators. This article presents an overview of the key topics covered in the discussions with airport end-users, complemented by Frost & Sullivan’s own insights from published research reports on airport IT systems and airport landside/airside services.

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