The air transport industry has promoted the idea of seamless travel for many years. IATA’s vision for its current Fast Travel program is that 80% of passengers be offered a complete suite of self-service options based on industry standards. What does this really mean for the passengers? Matthys Serfontein, Vice President, Airport Solutions, SITA, shares facts about Airport IT Trends and thoughts about what seamless travel will really mean for passengers.
Guest blogger from SITA’s Airport Solutions